FlipHive Terms of Service

Last updated: 1 September 2025

Welcome to FlipHive. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

FlipHive offers digital content packs tailored for UK estate agents and property flippers, including:

  • Free Pack: 3 editable Canva templates, 3 matching captions, 1 short-form video idea + reel cover.

  • Essential Pack: 28 editable Canva templates, 28 matching captions, 3 short-form video ideas + reel covers, with email support included.

  • Growth Pack: 39 editable Canva templates, 39 matching captions, 3 short-form video ideas + reel covers, with email support included.

All content is delivered in ready-to-use Canva format. Clients must use Canva to customise templates as needed.

2. Fees & Payment

  • Free Pack: £0, no payment or contract required.

  • Essential Pack: £30 one-time payment via Squarespace checkout.

  • Growth Pack: £48 one-time payment via Squarespace checkout.

All payments are processed securely via Squarespace's integrated payment system. Fees are non-refundable once the purchase has been completed.

3. Term & Termination

This agreement is valid from the date of purchase.

FlipHive reserves the right to suspend or terminate access for breach of these terms.

4. Client Responsibilities

  • Use Canva or a similar platform to customise the templates and captions provided.

  • Maintain your own social media accounts and publish content as you see fit.

  • Provide feedback if requested to help improve future content packs.

5. Ownership & Usage Rights

  • FlipHive retains ownership of all templates and captions.

  • Upon payment (where applicable), clients receive a licence to use the content on their own social media platforms only.

  • Content may not be resold, redistributed, or used beyond the agreed scope without prior written permission.

  • Any third-party music/audio included in video ideas is licensed only for standard social media use.

6. Support

  • Growth Pack: Priority email support with faster response times and personalised assistance.

  • Essential Pack: Email support during business hours with standard response times.

  • Free Pack: Limited email support with no guaranteed response times.

7. Liability

  • FlipHive makes no guarantees regarding specific results or outcomes from using the content.

  • We are not responsible for social media platform changes, outages, or policies affecting content visibility.

  • Clients agree to indemnify FlipHive for any misuse of content or breach of these terms.

8. Confidentiality

Both parties agree to keep any shared sensitive or proprietary information confidential.

9. Governing Law

This agreement is governed by the laws of England and Wales.

If you continue to use FlipHive’s services, you acknowledge that you have read, understood, and agreed to these terms. If you have any questions you can contact us at info@fliphive.co.uk